The 11 Best Maid Agencies in Kuala Lumpur
Doing chores and maintaining the cleanliness of your home requires a lot of time and energy. But with the help of the best maid agencies in Kuala Lumpur, you don’t have to stress out over cleaning anymore!
Hiring a maid is a good idea to keep the load off your shoulders, which allows you to focus on other important things on your plate. We’ve rounded up a list of maid agencies who will guarantee you and your family are well taken care of.
So now, without further ado, check out our list of the best maid agencies in Kuala Lumpur below!
1. APL Maid Agency
| BEST FOR | Hiring domestic helpers |
| PRODUCTS | |
| WEBSITE | https://aplmaidagency.com.my/ |
| ADDRESS | 75-1A OG BUSINESS PARK, JALAN TAMAN TAN YEW LAI, 58200 KUALA LUMPUR |
| CONTACT DETAILS | 6014 344 6868 – Ms Tina 6016 878 7087 – Mr Danny |
| OPERATING HOURS |
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Our experience with APL Maid Agency was satisfactory overall. The agency provided a range of services, including maid placement and follow-up support. We appreciated the convenience of their comprehensive packages.
The efficiency of APL Maid Agency stood out during the hiring process. Our request for a maid was promptly addressed, and the selection procedure was streamlined. However, some areas could benefit from more transparency, such as a clearer timeline for the placement process.
In terms of service quality, the maids supplied by APL Maid Agency demonstrated competence in their assigned tasks. They were trained adequately, contributing positively to the household. Despite occasional communication challenges, the maids generally performed their duties with diligence.
The cost of APL Maid Agency’s services appeared reasonable compared to other agencies. Their pricing structure was straightforward, and there were no hidden fees. However, more flexibility in payment plans could enhance customer satisfaction, making it easier for clients to manage their expenses.
Our interactions with APL Maid Agency’s customer service were generally positive. They were responsive to our inquiries and addressed concerns promptly. Clearer communication regarding ongoing support and resolution processes could further enhance the overall customer experience.
Highlights
- Licensed agency
- Experienced in maid and work recruitment
- Legal, trained, and medically fit maids and workers
Customer Reviews
“Highly reliable, trust & recommended for maid arrangement. Very fast response and professional in clarifying the procedures require for hiring maid. Competitive service price. Special thanks to Ms. June & Joey for your continuous dedication & support.”— Affiz Syam A.Razak (Penang)
“I am very happy with my kakak now.. She’s very hardworking and good with my kids. Thank you very much.” — Cecil TanTaman Gembira (Kuchai Lama)
Overall the entire process was very fast, your team is very knowledgeable when guiding me so it was very easy for me also.
Liow Chee SengPandan Indah @ Ampang
Your team helped me resolve my issues with my maid splendidly. Very hard to find an agency with this kind of customer service, will definitely hire from you guys again.
Kaviraj ArumugamTaipan @ Subang
A very big thumb 👍 up for this Agency. Fast response and the maid as they provide are all well trained. Highly recommended ❤️👍May YapAmpang @ Kuaa Lumpur
Highly reliable, trust & recommended for maid arrangement. Very fast response and professional in clarifying the procedures require for hiring maid. Competitive service price. Special thanks to Ms. June & Joey for your continuous dedication & support.Affiz Syam A.Razak
2. Innovedge Maid Agency
| BEST FOR | Established since 2002 Awarded as Top Maid Agency by the Philippines Embassy Strong recognition by the Philippines & Indonesian Embassy with multiple Letter of Appreciation Comprehensive and wide variety of maid Biodata Professional customer support and counselling services |
| PRODUCTS | List of services |
| WEBSITE | http://www.innovedge.com.my |
| ADDRESS | F-2-9, Neo Damansara, Jalan PJU 8/1, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia |
| CONTACT DETAILS | 6012- 273-9575 and 6012-223-1465 |
| OPERATING HOURS | Monday to Friday – 9:30am – 6:00pm Saturday – 9:30am – 1:30pm Sunday – Closed |
Innovedge Maid Agency Malaysia is Malaysia’s leading maid agency today. They are a fully licensed and trustworthy maid agency with 20 years of industry experience in recruitment and placement. Ensuring the medical fitness of all maids, their reasonable fees align with a commitment to quality service. With a focus on promptness, the agencyexpedites placements to provide high-quality maids to Malaysian families and foster a harmonious relationship between employers and maids. They prioritize customer satisfaction, offering free selection services, personalized training, and two years of free counselling for effective communication. Innovedge is dedicated to setting new standards, emphasizing a reliable and customer-centric approach to meet diverse household staffing needs. Innovedge aims to provide continuing quality housemaid services as well as become the guiding light in this industry, ensuring that they do not just stand as a maid agency but as a symbol of trust, reliability and transformation for families across Malaysia
Highlights
- Established since 2002
- Awarded as Top Maid Agency by the Philippines Embassy
- Strong recognition by the Philippines & Indonesian Embassy with multiple Letter of Appreciation
- Comprehensive and wide variety of maid Biodata
- Professional customer support and counselling services
Customer Reviews
Innovedge Maid Agency not only takes care of their clients, but they’re proven to take care of their workers as well.
A maid who works for Innovedge wrote a review on Google:
“I just want to share my experience . Even if I am new here in Malaysia, just to cheer up my fellow maids. Last Jan. 1, 2020 I fell down and fainted in the toilet while cleaning at the house of my employer. I really don’t know what happened, I just woke up in the hospital. The hospital told me, it was my agency Innovedge who called the ambulance and took me to the hospital and I stayed in the emergency until I was discharged the next day on Jan. 2, 2020. I am very thankful to my agency because they took care of me until I recovered. They also took me to a Chinese doctor that really help me to fully recover my strength. My agency still give me chance to work despite what happened to me because I do not want to go home without money. I have 4 children and I want to help my family and reach my dreams. Thank you so much to Mam Christie and to my agency for the opportunity you gave me. Also to all the staff for taking care of me and to all motivations. God bless!”
On the other hand, satisfied clients left their reviews on Google as well:
“Efficient and transparent services delivered by the Innovedge team.” — Aizad Yamin
“I am very satisfied with the maid’s work, thank you for providing us with a quality maid. She also looks happy here 👍🏻.” — Memey Sauffi
3. Nepturia Maid Agency
| BEST FOR | Hiring helpers from the Philippines and Indonesia |
| PRODUCTS | List of services |
| WEBSITE | https://nepturia.com.my/ |
| ADDRESS | Block B-8-11, Menara Uncang Emas, Jln Loke Yew, 55200 Kuala Lumpur, Malaysia |
| CONTACT DETAILS | +603-9286 8985 +6016-222 4705 |
| OPERATING HOURS | Monday to Friday 9am – 6pm |
Getting a maid from Nepturia wasn’t my first choice, but I’m glad I did. Tired of dealing with unreliable agencies, I appreciated Nepturia’s effort to improve their digital presence, making it easier for people like me to find them without the hassle of subpar services.
What really sold me was their fairness. Unlike other agencies, Nepturia doesn’t burden helpers with debts, which shows they care about everyone involved, not just their bottom line.
I used to lose sleep over hidden charges, but not anymore. Nepturia made sure I knew exactly what I was paying for from the get-go, and the fact that they don’t charge their helpers anything is a big plus in my book.
Their after-sales service was top-notch too. With their experienced team by my side since 1996, I felt supported every step of the way. And knowing they haven’t had a runaway case in eight years gave me peace of mind.
All in all, my experience with Nepturia was a positive one. If you’re tired of being let down by other agencies, I highly recommend giving them a try.
Highlights
- Established since 1996
- Licensed by Ministry of Human Resources Malaysia (JTKSM 235)
- Accredited by the Philippine and Indonesian Embassy
- Transparent pricing and professional service
Customer Reviews
“This agency is really responsible and professional. I engaged them to look for my helper after great recommendation from a good friend. Firstly they sent very good profiles and the whole interviewing process was managed so well and professionally. I was provided with status update very frequently and my helper was sent to my doorstep with all documentation. Everything went well and I have a very good helper (Ann) who my son loves and adore very much. I would like to thank Mr Siah and Julie for being supportive throughout the whole process.” — Kiran Kaur
“My experience dealing with Edward was super smooth and extremely professional. I’ve dealt with other agencies before. It made me question how can people who are so unprofessional be running business. In Edward’s case, he always managed expectations extremely well. Always under promised and over delivered. And everything was organized. Super organized. He vuilt enough slack into the process so the client is never rushed. He takes step way ahead of time so there is time for everything. Overall an extremely positive experience. I wish more business owners run businesses like him.” — Yuventhiran Nadarajan
“Highly recommend. Has wonderful hiring experience with edward, process was efficient and transparent. Edward understand our needs very well and matched us with a reliable and trustworthy maid.” — Sheanne Lee
4. Agensi Pekerjaan Hai Yang
| BEST FOR | Hiring domestic helpers |
| PRODUCTS | List of services: Maid for Housekeeping Maid for Elderly Care Maid for Childcare Contract Renewal Permit Renewal Free Online Interview with maids Medical Check-Up Airport Pickup and Transportation Maid Salary Remittance Maid Insurance Check-Out Memo Direct Hire of Own-Sourced Maid |
| WEBSITE | https://www.aphaiyang.com/ |
| ADDRESS | 12-3, Medan Klang Lama 28, Old Klang Road, 58000 Kuala Lumpur, Malaysia |
| CONTACT DETAILS | +6010 248 4839 aphaiyang@gmail.com |
| OPERATING HOURS | Monday to Friday 9:30AM – 6:30PM Saturday by appointment only Sunday Closed |
Agensi Pekerjaan Hai Yang stands out as a beacon of reliability and commitment in the realm of domestic staffing solutions. As a proudly owned family business, their ethos revolves around nurturing enduring relationships with both employers and employees alike.
What sets Hai Yang apart is their unwavering dedication to ensuring the fulfillment of maid contracts, a testament to their meticulous screening process. Prioritizing due diligence, they rigorously vet biodatas to match employers with compatible candidates, fostering trust and longevity in partnerships.
The agency’s emphasis on transparency shines through in their practices. From offering free consultations and online interviews during the selection phase to providing a minimum of 300 hours of comprehensive training for maids in partnership with accredited agencies, Hai Yang prioritizes quality and competency.
Moreover, their commitment to customer satisfaction extends beyond the initial placement, with after-sales service readily available to employers, ensuring peace of mind throughout the contractual period.
Hai Yang’s customer-centric approach is further underscored by their comprehensive benefits package. With up to 6 months warranty for replacements, transparent fee structures devoid of hidden charges, and adherence to government guidelines ensuring legal processes and permits for all maids, they prioritize integrity and accountability at every step.
Highlights
- Established since 1992
- Licensed by the Ministry of Human Resources (JTK) and the Immigration Department of Malaysia (JIM)
- Proudly owned family business
- Transparent pricing and professional service
- Offers long-lasting, quality after-sales services for peace of mind
Customer Reviews
“Edward and his team are very professional. My helper didn’t have a work permit for 2 years and her case was very complicated. I was very difficult to handle because I lost some money to the previous agency, hence I asked and expected Edward to do a lot of things and he understood the assignment.” — Joanne Khow
“Extremely professional and reliable. Good communication throughout as well.” — Raj Mohandas
”Responsibility, professional, well trained maid, highly recommended.” — Jamie Ng
“I’d like to express my gratitude to this agency for making the process of hiring a maid stress-free. They truly understand their customers needs.” — Yong Qing
”From selection to delivery of maid being comfortable and their professionalism is another level of service dedication. It’s the best experience and making me at ease. Highly recommend this agency.” — IP Chia
5. Philimore Maids Agency
| BEST FOR | Maid agency |
| PRODUCTS | http://www.philimo.com/portal/services.aspx |
| WEBSITE | http://www.philimo.com/portal/home.aspx |
| ADDRESS | 78, Jalan Mega Mendung, Kompleks Bandar, Off, Jalan Klang Lama, 58200 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia |
| CONTACT DETAILS | Phone: +60 12-288 3988 |
| OPERATING HOURS | Mon to Fri: 9:00am-6:00pm Sat: 9:00am-12:00pm |
Philimore Maids Agency has been serving as an employment firm for maids, workers, and recruitment and placement since 1991.
They are an award-winning company with around 80 employees to assist with all your needs. They even provide a training ground for maids to learn all household activities.
In addition, Philimore Maids Agency is one of the best maid agencies in Kuala Lumpur because of their dedication to enhancing the industry. They’ve even successfully put up centres across Asia!
Highlights
- New maid
- Transfer maid
- Local placement
Customer Reviews
Philimore Maids Agency is recommended by their clients for their friendly staff, customer-focused services, and skillful maids.
Some clients shared their reviews:
“The reason that I have been taking maids from Philimore since 4 years ago because I feel comfortable with the service rendered by the Maids Consultant.”
“For the past 6 years, Philimore Maids Consultant is able to meet my requirements on the maids application and services.”
6. Agensi Pekerjaan Venture Provision (APVP)
| BEST FOR | Maid agency |
| PRODUCTS | https://www.maidstation.com/services/ |
| WEBSITE | https://www.maidstation.com/ |
| ADDRESS | No.16, Jalan Kuchai Maju 1, Off Jalan Kuchai Lama, 58200 KL |
| CONTACT DETAILS | Tel: 03-7984 2688 |
| OPERATING HOURS | Mon – Fri (9am – 6pm) Sat (9am – 3pm) |
Agensi Pekerjaan Venture Provision (APVP) is a licensed recruitment agency that offers quality and commendable house maid services.
They offer foreign maids who can be screened and trained in their training centre before they’re ready to be sent to Malaysia.
Other than that, APVP is one of the best maid agencies in Kuala Lumpur because they ensure their maids are adept when it comes to housekeeping, cooking, infant care, child care, and elderly and disabled care.
Highlights
- Hiring of domestic helper / housemaid from source country
- Hiring of foreign worker from source country
- Provided home visit consultation services
7. Asia Maid
| BEST FOR | Maid agency |
| PRODUCTS | http://www.asiamaid.com.my/Services.aspx |
| WEBSITE | http://www.asiamaid.com.my/ |
| ADDRESS | 10-1, Lot A, Vista Magna, Metro Prima, Jalan Prima, 52100, Kuala Lumpur, Wilayah Persekutuan, Malaysia |
| CONTACT DETAILS | Phone: +60 3-6250 2158 |
| OPERATING HOURS | Mon to Fri: 9:00am-6:00pm |
Asia Maid is a recruitment agency that delivers quality maid and foreign worker solutions. They prioritise building connections and relationships with their clients to ensure the standards of their services.
The company guarantees that all their maids are selected and trained beforehand to ensure their capabilities, which is what makes them one of the best maid agencies in Kuala Lumpur
Other than that, Asia Maid makes sure to provide all the necessary documents and legal files of their employees so as not to create unnecessary problems for both parties.
Highlights
- Free maid delivery
- Free courier service
- Free counseling service
8. Agensi Pekerjaan Ryuji
| BEST FOR | Maid agency |
| PRODUCTS | https://www.ryujijob.com/index.php?ws=servicesbycat |
| WEBSITE | https://www.ryujijob.com/ |
| ADDRESS | A-G-03, Glomac Galleria, Jalan 26A/70A, Desa Sri Hartamas, 50480 Kuala Lumpur, Malaysia. |
| CONTACT DETAILS | Tel: +603-6201 1186 Email: ryuji_2@yahoo.com |
| OPERATING HOURS | Monday – Saturday: 9:00 AM – 6:00 PM Sunday: 1:00 PM – 5:00 PM |
Agensi Pekerjaan Ryuji is a company recognised for delivering quality manpower consultancy solutions to the region of Malaysia.
The licensed company is dedicated to offering solutions to establishments like factories, restaurants, construction, and engineering. Thanks to their capable workers, they get to provide budget-friendly services to satisfy their customers.
Because of their ability to provide recruitment and replacement opportunities for domestic helpers all over Asia, Agensi Pekerjaan Ryuji is one of the best maid agencies in Kuala Lumpur.
Highlights
- Employer services
- Foreign housemaid services
- Foreign labor services
- Job seeker
9. Kawasama
| SERVICES | Hiring of domestic helper/housemaid from source country Hiring of the foreign worker from source country Professionally training and quality maid Counselling and retraining services Cancellation of maid/worker permit Rehiring worker application Medical check-up (FOMEMA) Renewal of passport / Visa / Contract Transfer maid document Booking and purchases air ticket Airport Transfer Arrangement for the insurance scheme for workers/maids |
| WEBSITE | https://kawasama.com |
| ADDRESS | AG-4, Happy Mansion, Jalan 17/13, Seksyen 17, 46400 Petaling Jaya, Selangor, Malaysia |
| CONTACT DETAILS | +60 12-608 4008 |
| OPERATING HOURS | Monday – Friday, 9:30 AM – 5 PM |
Kawasama maid agency is one of the biggest maid agency in Kuala Lumpur. Truly caring for all employers and domestic helpers, Kawasama maid agency is an established and experienced maid agency in Malaysia having several services.
Some of the services among their extensive list are maid interviewing, maid training, hiring of domestic helpers, counseling, retraining, transfer of maid documents, and medical check-up. They are especially hard on the maid selection process in order to select the most suitable domestic helper.
We liked how they offer free counseling and retraining services, with this the rate of runaway maids gets lowered drastically. They also have a strict maid selection process and services catered towards the employees such as the renewal of visa or contract and the arrangement for insurance.
Get a domestic helper that will be your aid throughout the years, get them from Kawasama.
Highlights
- Strict maid selection process
- Great customer support
- Low runaway maid rate
Customer Reviews
Nice and Conducive
”Amazing quality service by Lily Tan, very attentive & professional. Recommended some clients to her also for her great service!!👍👍🏆🏆💐💐 “- Peter Phang
Friendly and Highly Professional
”This is my second engagement with the Agency. Truly good experience with the caring staff. Most important of all is the hassle free arrangemnet in engaging a house helper/maid.Keep up the good work with a special mention to Emily. Thank you so much.“ – Mook Foong Lee
10. Maideasy
| SERVICES | Basic home cleaning, move-in/out cleaning, and spring cleaning. |
| WEBSITE | https://www.maideasy.my/ |
| ADDRESS | D-16-07, Menara Suezcap 1,KL Gateway, No. 2 Jalan KerinchiGerbang Kerinchi Lestari59200, Kuala Lumpur |
| CONTACT DETAILS | +60 1-700-81-6243 |
| OPERATING HOURS | Monday – Sunday, 9:00 AM – 6 PM |
If you’re looking for a maid agency that offers high-quality home cleaning in Kuala Lumpur, then look no further way from Maideasy. They are an agency that aims to provide top-quality service by providing a fully trained crew that is interviewed, filtered, and trained.
They guarantee to clean your entire house, from your living room, kitchen, bedrooms, and bathrooms. If by chance you’re not satisfied with the service, you can always call their customer service between 9 AM to 5 PM.
Opening daily, they made sure to be flexible so that they can adjust to whatever time you can be available. Furthermore, they offer three competitive rates that can cater to a variety of needs. We particularly liked the first one, which is the on-demand session. It is available between 9 AM to 5 PM wherein you can select from 1 to 2 personnel.
We highly recommend Maideasy for their quality cleaning service. They also have great reviews wherein it is said that the crew is always punctual and provides a professional atmosphere.
Highlights
- Fully trained and professional staff
- Flexible schedule
- Competitive rates
Customer Reviews
Punctual and committed to cleaning
“Mr Chan was very punctual and committed to cleaning especially the windows – spotless! He even highlighted some plumbing issues which I was not aware of and also gave some cleaning tips. I am very happy with his service!” – Farah Yasmin , Ampang
Very thorough with the cleaning
”We were really happy and impressed with Haniff! He arrived earlier than expected and he immediately on the move. He was very thorough with the cleaning even to the every loop and holes of my mother’s jati furniture. “ – Hafidza , Melawati
11. Pinkcollar
| SERVICES | Full placement service, direct hire service, work permit renewal, and POEA contract service |
| WEBSITE | https://hirepinkcollar.com |
| ADDRESS | B3-3-7, Publika, Jln Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur |
| CONTACT DETAILS | Phone & WhatsApp: +603-6413-4284 Email: hello@hirepinkcollar.com |
| OPERATING HOURS | Monday – Friday, 9AM – 6PM |
Operating to provide a better way of hiring domestic helpers in Malaysia. Pinkcollar is a maid agency that aims to improve recruitment and hiring practices in the domestic work sector.
Promising fairness to everyone, Pinkcollar is one of the few maid agencies that only works with ethical partners so that employers don’t have to worry about unknowingly contributing to the trafficking of their domestic workers.
All their helpers undergo holistic work training with the Fair Training Center wherein helpers are taught a Malaysia-focused curriculum to gain skills, learn about our culture, and how to prepare for migration.
They also provide POEA contract services. This is needed if the domestic helper is a Filipino, this contract ensures that the employer is complying with the regulations enacted by the Philippines when employing Filipino workers.
Highlights
- Responsible matching
- Full transparency
- Great community support
Customer Reviews
Exceptional service
“I love that they put effort in matching both employers & workers expectations. Our helper is exactly as described in her profile, which really helps since we have specific needs for our family. Highly recommend Pinkcollar for exceptional service and top notch communication that makes you feel you’re in good hands. Thank you Pinkcollar, our family is forever grateful.” – Bella Bahari
Goes above and beyond expectations
“We engaged Pinkcollar around July 2020, during the early days of the pandemic. Despite borders being closed for such a long time, Pinkcollar diligently posted regular updates on immigration developments for domestic helpers throughout the months. They were so determined and committed to bringing our helper in at the earliest possible time, despite all the setbacks and difficulties navigating the early days of border and immigration reopening. Pinkcollar goes above and beyond expectations – we are so grateful to Zenna & team!” – Hsian Huei Tan
Whether you’re in need of a temporary maid or a long-term maid to take care of your home, with the list we’ve provided above we guarantee you’ll be able to find one that’s perfect for you.
If you have any suggestions or comments, please don’t hesitate to reach us and let us know about it. We would love to hear from you!
In addition, if you’re looking for more options to choose from, check out our list of the best maid agencies in Malaysia to best cater to your needs, wherever your location in Malaysia may be.